Have you just purchased an iPad from Best Buy electronic retail store and are looking to return it? Whether the device is defective or not, the earlier you put in the return request, the better.
To return an iPad purchased from Best Buy, you have to do it within 14 days of purchase. You would need to provide all accessories to be fully refunded. Also, a restocking fee of $45 dollars may apply for countries that have no restricting law against restocking fees.
Best buy iPad return policy – All you need to know.
Eligibility: All customers( including best buy elite and elite plus) are eligible for the best buy return and exchange policy.
Return period: The return period for iPads and tablets is 14 days with no exception for elite and elite plus members. Return requests for iPads that have exceeded the return window would not be processed.
No-box iPad return: You can return an iPad with no box as long as it is within the stipulated return period. However, this would attract a deduction fee to cover for the missing packaging.
Used iPad return: Best buy allows for the return of used iPads as long as you are able to present the proof of purchase.
No-receipt iPad return: This is only possible if you have an alternative proof of payment like a packing slip or credit card statement. You’ll also be required to include a valid ID photo.
Missing accessory iPad return: If your iPad is missing an accessory, you can still request for a refund. However, your request can either be rejected or you’ll not get a full refund as a fee would be deducted for the missing accessory.
In-store iPad returns: For an in-store refund, you’ll be required to present the packing slip or receipt, the credit card used to pay for the iPad and a valid photo ID.
Returns by mail: You should pack the packing slip and return form alongside the iPad that you wish to return.
Tips for a smoother return process
For your return request to be processed faster;
Be sure to return the iPad in a new-like condition.
All accessories should be included as any missing component can attract deductions or ultimately result to your not being refunded
Returning the iPad in the original packaging makes it less likely that your return request will be denied and also go get a full refund.
If you’re gifting the iPad to someone, ensure to include a receipt as that would make it easier if the person has to make a return request.
Ensure to keep your proof of purchase safe and include it in the return package. (It could either be the receipt or packing list).
Conclusion
As one of the leading electronic retailers, best buy aims to make returns as easy and simple as possible. All customers regardless of elite member statuship are expected to request for a return within 14 days of purchasing an iPad, if you have to make a return that is. All refunds are made in the same mode of purchase. However, if you made payment of over $800 in cash or spent over $250 without a major credit card logo, refund would be made through a mailed corporate check.
All return requests are usually processed within 7-15 business days. It is however advisable to make an in-store return if possible as that makes the process easier.
We hope that the article has answered all your questions on the best buy iPad return policy. If it has not, here are a few questions that are frequently asked that we’ve answered.
How rigid is best buy’s 14 days return policy?
Best buy would never accept a return request after 14 days of purchase. All best buy customers must adhere to the stipulated time.
Can I return an iPad gift?
Of course! You can return an iPad gift as long as it is within the stipulated return time. However, best buy would not give you a cash refund but a store credit instead. The gift purchaser would be credited and notified via email.
Would I have to pay the shipping fee to return an iPad by mail?
A prepaid return label might sometimes be included in your order. All you have to do is follow the instructions for a prepaid return label and take your package for return to an authorized UPS location. However, a deduction for the return shipping fee might be made from your refund.
What would I do if no packing slip was provided?
In this case, you can always create a return form by checking for your order on bestbuy.com or printing out a blank return form.
What states are exempted from paying the restocking fee?
Alabama, Colorado, Hawaii, Iowa, Mississippi, Ohio, Oklahoma and South Carolina are the exempted states.
